Privacy Policy — Open Aerial Video
Effective date: October 9, 2025
Website: https://www.openaerialvideo.com/

Company: Open Aerial Video (“OAV,” “we,” “us,” or “our”)
Contact: openaerialvideo@gmail.com or the form on our Contact page

We respect your privacy and are committed to protecting it. This Privacy Policy explains what we collect, how we use and share it, and the choices and rights available to you. By using our site or services, you agree to this Policy.

1) What we collect

A. You provide to us

  • Contact info (name, email, phone, company, job site address)

  • Project details (scope, timelines, creative notes)

  • Billing details (only via our payment processors—see below)

  • Messages you send (contact form, email, social DMs, testimonials)

B. Collected automatically (website & ads)

  • Device and usage data (IP address, browser/OS, pages viewed, time on page, clicks, referring URLs)

  • Cookies and similar tech (pixels, tags, SDKs) for analytics, functionality, and advertising
    Tools we may use: Squarespace Analytics, Google Analytics, Google Ads, Meta (Facebook/Instagram) pixel, YouTube/Vimeo embeds, and similar. These providers may set cookies or collect data when you visit our site.

C. From other sources

  • Payment processors (e.g., Stripe/PayPal/Square) confirm payment status—we don’t store full card numbers

  • Advertising and analytics partners

  • Publicly available sources and social media (if you interact with us there)

D. Client project content (footage)
During paid work we capture and process photo/video content, which may include images of people, vehicles, and property, plus related metadata (time, approximate location, drone/camera logs).
For client projects, OAV generally acts as a service provider/processor and the client is the controller of the finished media. We process footage at the client’s direction and per our contract.
If you appear in client footage and want to exercise privacy rights, we may direct you to the relevant client unless we control that footage.

2) How we use information

  • Provide and improve our services and website

  • Communicate with you (quotes, proposals, support, updates)

  • Create, edit, deliver, and back up project files

  • Process payments and send invoices/receipts

  • Personalize content and measure site/ad performance

  • Detect, prevent, and address fraud, abuse, or security issues

  • Comply with law, contracts, and enforce our terms

Advertising & analytics. We use analytics to understand site usage and may run online ads (e.g., Google/Meta). These may involve “cross-context behavioral advertising”/“targeted advertising” using cookies or similar tech.

No sale of personal information. We do not sell your personal information for money. Some states label certain ad/analytics sharing as a “sale” or “share.” Where that applies, you can opt out (see Your choices & rights).

3) Legal bases (EU/UK visitors, if applicable)

Where GDPR/UK GDPR applies, we rely on: contract, legitimate interests, consent (e.g., for certain cookies), and legal obligation. You can withdraw consent at any time where consent is used.

4) Sharing information

We share data only as needed with:

  • Service providers (hosting, cloud storage/backup, editing platforms, delivery tools, email/SMS services, scheduling, analytics/ads, payment processors) under contractual confidentiality and data-protection terms

  • Clients (when we act as a processor for their project content)

  • Legal and safety reasons (to comply with law or protect rights/security)

  • Business transfers (e.g., merger or acquisition)

  • With your direction or consent
    We do not allow service providers to use your data for their own independent marketing.

5) Data retention

  • Client project files: kept for the duration of the engagement and a reasonable backup period (typically up to 24 months unless the contract specifies otherwise).

  • Quotes/communications: typically 24 months after last contact.

  • Billing records: retained as required by tax/accounting law (usually 7 years).
    We may retain limited data longer when necessary for legal claims, audits, or security.

6) Security

We use reasonable technical and organizational measures (access controls, encryption-in-transit where supported, least-privilege practices, vendor due diligence). No system is 100% secure; please notify us immediately if you suspect a security issue.

7) Cookies & tracking

You can manage cookies in your browser. Our site may also display a cookie banner where you can adjust preferences (if enabled). For analytics/ads, you can also use:

8) Your choices & rights

A. General choices

  • Marketing emails: use the unsubscribe link or contact us

  • Cookies/ads: adjust browser settings, cookie banner (if shown), or the opt-out links above

B. U.S. state privacy rights (including Texas TDPSA and, where applicable, California CCPA/CPRA, Virginia, Colorado, Connecticut, Utah, etc.)
Depending on your state, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies

  • Delete personal data

  • Portability (get a copy in a usable format)

  • Opt out of targeted advertising, certain profiling, and (where applicable) sale/share of personal information

To exercise these rights, contact us at openaerialvideo@gmail.com with “Privacy Request” in the subject, tell us which right you’re invoking, and provide enough information so we can verify your identity. If we decline your request, you can appeal by replying “Appeal” to our response. If your state law grants further remedies, we’ll inform you of them in our reply.

“Do Not Sell or Share My Personal Information.”
If you are in a state where this applies (e.g., California):

  • Email openaerialvideo@gmail.com with subject “Do Not Sell or Share,” or

  • Visit our Do Not Sell or Share My Personal Information page (if provided) to submit the request.
    We also process recognized browser-based opt-out signals where required.

C. GDPR/UK GDPR (if you are in the EEA/UK)
You may have the rights to access, rectify, erase, restrict, object, data portability, and to lodge a complaint with your local supervisory authority. Contact us to exercise these rights.

9) Sensitive data & children

We don’t intentionally collect sensitive personal data (e.g., health, precise geolocation beyond what devices inherently collect, government IDs) and we do not knowingly process data of children under 13. If you believe a child under 13 has provided data, contact us and we will delete it.
If any project requires processing sensitive data, we will obtain the appropriate consent or follow the applicable legal requirements before doing so.

10) Third-party links & embedded content

Our site may link to third-party sites or display embedded content (e.g., YouTube, Vimeo, Instagram). Interacting with that content is governed by the third party’s privacy policy and settings.

11) Acting as a processor for clients

When we process footage or other content on behalf of a client, the client controls that data. We handle it only under our contract. If you have a privacy request about client-owned content, we may refer you to that client.

12) International transfers

If you access our site from outside the U.S., your data may be processed in the U.S. or other countries with different data-protection laws. Where required, we use appropriate safeguards (e.g., contractual clauses).

13) Changes to this Policy

We may update this Policy from time to time. We’ll post the new date at the top, and material changes may also be communicated by email or site notice. Your continued use of the site after an update means you accept the revised Policy.

14) Contact us

Open Aerial Video
Mansfield, Texas, USA
Email: openaerialvideo@gmail.com
Contact form: https://www.openaerialvideo.com/contact